DEXBOT Privacy Policy

This policy describes what personal data we collect, how we use it, and what rights you have. We comply with international data protection laws (GDPR, CCPA, etc.).

🔹 1. Who We Are

🔹 2. What Data We Collect

  • First and last name
  • Email address
  • IP address, country, language, and browser
  • Cookies and device identifiers
  • USDC wallet address
  • Behavior on the website (via Google Analytics and Yandex Metrica)

🔹 3. How We Use This Data

  • To improve the website and user experience
  • To communicate with users (support, newsletters)
  • To process orders and payments
  • For analytics and marketing
  • To comply with legal obligations

🔹 4. Data Sharing

We do not share your data with third parties. Exceptions apply only when required by law.

🔹 5. Cookies and Tracking

  • We use cookies: analytical, functional, and advertising
  • Cookies are stored for up to 6 months
  • Users are notified and asked for consent on their first visit

🔹 6. User Rights

  • Right to access personal data
  • Right to correct or update data
  • Right to be forgotten (deletion)
  • Right to data portability
  • Right to opt out of marketing

To exercise your rights, contact us at support@dexbot.vip.

🔹 7. Data Deletion and Retention

  • When an account is deleted: access to downloads is blocked, logs are cleared
  • Personal data in orders can be fully deleted upon request
  • Order storage durations:
    • Pending orders — 60 months
    • Failed / canceled orders — 90 days
    • Refunded orders — 36 months
    • Completed orders — indefinitely (unless deletion is requested)

🔹 8. Security

  • Data is transmitted over HTTPS
  • Servers are hosted in secure data centers
  • Access is restricted to authorized personnel only

🔹 9. Policy Updates

This policy may be updated. Last update date: July 12, 2025

If you have any questions, please contact us at support@dexbot.vip